Initiators/Beneficiaries of campaigns

Initiators/Beneficiaries of campaigns The amount available and the total amount donated for the campaign have decreased. What is the reason for that? How can I request payment? What are the conditions for allocation of funds? I failed to extend my campaign and it has closed down. What shall I do? The hospital wants me to pay for my treatment on the spot. What shall I do? What happens if the needed amount has not been raised? What happens to the money in my campaign after it expires? Can I launch more than one campaign on the platform? I have requested SWIFT - when will I get it? It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do? I had a campaign on the platform and I need to resume it again. What should I do? How long does it take to pay out the funds and how long does it take to get them in the account? How can I transfer funds from my campaign to another campaign or to the Fund? How can I launch a campaign? Launching a campaign as a legal entity What are the donation payment methods and how do they work? How much time does it take to check and approve a campaign? The most common reasons for rejection of a campaign on the platform How can I edit the text of my campaign? How can I change the duration of my campaign? How can I edit my campaign? How can I change the target amount of my campaign? How can I add photos in my campaign? My campaign finished and I don't need more funds. What shall I do? How can I change the end date of my campaign? How can I add news in my campaign? What are the conditions for launching a campaign? What campaigns can be launched on the platform? What happens to the donated and unspent amount if the beneficiary dies? What is transfer of funds and how does it work?

It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do?

If more than 7 business days have passed and we have sent you payment order/swift, and the recipient claims that they have not received the funds, it is important:

  • to look for a transfer of the amount from the Pavel Andreev Foundation, not from you.
  • to search not only based on the date of the payment order, but also a couple of days after. The date of the payment order does not always coincide with the date of receiving the money by the recipient.
Initiators/Beneficiaries of campaigns The amount available and the total amount donated for the campaign have decreased. What is the reason for that? How can I request payment? What are the conditions for allocation of funds? I failed to extend my campaign and it has closed down. What shall I do? The hospital wants me to pay for my treatment on the spot. What shall I do? What happens if the needed amount has not been raised? What happens to the money in my campaign after it expires? Can I launch more than one campaign on the platform? I have requested SWIFT - when will I get it? It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do? I had a campaign on the platform and I need to resume it again. What should I do? How long does it take to pay out the funds and how long does it take to get them in the account? How can I transfer funds from my campaign to another campaign or to the Fund? How can I launch a campaign? Launching a campaign as a legal entity What are the donation payment methods and how do they work? How much time does it take to check and approve a campaign? The most common reasons for rejection of a campaign on the platform How can I edit the text of my campaign? How can I change the duration of my campaign? How can I edit my campaign? How can I change the target amount of my campaign? How can I add photos in my campaign? My campaign finished and I don't need more funds. What shall I do? How can I change the end date of my campaign? How can I add news in my campaign? What are the conditions for launching a campaign? What campaigns can be launched on the platform? What happens to the donated and unspent amount if the beneficiary dies? What is transfer of funds and how does it work?