Initiators/Beneficiaries of campaigns

Initiators/Beneficiaries of campaigns The amount available and the total amount donated for the campaign have decreased. What is the reason for that? How can I request payment? What is transfer of funds and how does it work? What are the conditions for allocation of funds? I failed to extend my campaign and it has closed down. What shall I do? The hospital wants me to pay for my treatment on the spot. What shall I do? What happens if the needed amount has not been raised? What happens to the money in my campaign after it expires? Can I launch more than one campaign on the platform? I have requested SWIFT - when will I get it? It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do? How long does it take to pay out the funds and how long does it take to get them in the account? How can I transfer funds from my campaign to another campaign or to the Fund? How can I launch a campaign? Launching a campaign as a legal entity What are the donation payment methods and how do they work? How much time does it take to check and approve a campaign? The most common reasons for rejection of a campaign on the platform How can I edit the text of my campaign? How can I change the duration of my campaign? How can I edit my campaign? How can I change the target amount of my campaign? How can I add photos in my campaign? My campaign finished and I don't need more funds. What shall I do? How can I change the end date of my campaign? How can I add news in my campaign? What are the conditions for launching a campaign? What campaigns can be launched on the platform? What happens to the donated and unspent amount if the beneficiary dies? I had a campaign on the platform and I need to resume it again. What should I do?

My campaign finished and I don't need more funds. What shall I do?

If your campaign has finished and you no longer need donations, you have the following options:

  • claim the full amount available on your campaign in line with the rules and procedures on the platfor
  • if you do not need the funds, transfer them to another campaign of your choice or to the Fund. You can do it from the user menu "Campaigns" -> "Transfer funds" -> "Request transfer"
  • close your campaign (if it is not closed) so you would not receive donations. You can do it from the user menu "Campaigns" -> "View campaigns" -> press the "Stop" button.

It is a good idea to post final News on your campaign to inform donors why you are closing your campaign and how your cause has ended.

How can I add News in my campaign?

Initiators/Beneficiaries of campaigns The amount available and the total amount donated for the campaign have decreased. What is the reason for that? How can I request payment? What is transfer of funds and how does it work? What are the conditions for allocation of funds? I failed to extend my campaign and it has closed down. What shall I do? The hospital wants me to pay for my treatment on the spot. What shall I do? What happens if the needed amount has not been raised? What happens to the money in my campaign after it expires? Can I launch more than one campaign on the platform? I have requested SWIFT - when will I get it? It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do? How long does it take to pay out the funds and how long does it take to get them in the account? How can I transfer funds from my campaign to another campaign or to the Fund? How can I launch a campaign? Launching a campaign as a legal entity What are the donation payment methods and how do they work? How much time does it take to check and approve a campaign? The most common reasons for rejection of a campaign on the platform How can I edit the text of my campaign? How can I change the duration of my campaign? How can I edit my campaign? How can I change the target amount of my campaign? How can I add photos in my campaign? My campaign finished and I don't need more funds. What shall I do? How can I change the end date of my campaign? How can I add news in my campaign? What are the conditions for launching a campaign? What campaigns can be launched on the platform? What happens to the donated and unspent amount if the beneficiary dies? I had a campaign on the platform and I need to resume it again. What should I do?