Initiators/Beneficiaries of campaigns The amount available and the total amount donated for the campaign have decreased. What is the reason for that? The hospital wants me to pay for my treatment on the spot. What shall I do? How can I change the end date of my campaign? My campaign finished and I don't need more funds. What shall I do? How can I add photos in my campaign? How can I change the target amount of my campaign? How can I edit my campaign? How can I change the duration of my campaign? How can I edit the text of my campaign? What are the donation payment methods and how do they work? Launching a campaign as a legal entity How can I launch a campaign? How can I transfer funds from my campaign to another campaign or to the Fund? What happens to the money in my campaign after it expires? I failed to extend my campaign and it has closed down. What shall I do? What happens to the donated and unspent amount if the beneficiary dies? I had a campaign on the platform and I need to resume it again. What should I do? How can I request payment? What are the conditions for allocation of funds? What is transfer of funds and how does it work? What happens if the needed amount has not been raised? Can I launch more than one campaign on the platform? I have requested SWIFT - when will I get it? It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do? How long does it take to pay out the funds and how long does it take to get them in the account? How much time does it take to check and approve a campaign? The most common reasons for rejection of a campaign on the platform What are the conditions for launching a campaign? What campaigns can be launched on the platform? How can I add news in my campaign?