Initiators/Beneficiaries of campaigns

Initiators/Beneficiaries of campaigns What campaigns can be launched on the platform? What are the conditions for launching a campaign? How can I add news in my campaign? How can I change the end date of my campaign? My campaign finished and I don't need more funds. What shall I do? How can I add photos in my campaign? How can I change the target amount of my campaign? How can I edit my campaign? How can I change the duration of my campaign? How can I edit the text of my campaign? The most common reasons for rejection of a campaign on the platform How much time does it take to check and approve a campaign? Launching a campaign as a legal entity How can I request payment? How can I launch a campaign? The amount available and the total amount donated for the campaign have decreased. What is the reason for that? What are the conditions for allocation of funds? What happens to the donated and unspent amount if the beneficiary dies? How can I transfer funds from my campaign to another campaign or to the Fund? How long does it take to pay out the funds and how long does it take to get them in the account? What are the donation payment methods and how do they work? I had a campaign on the platform and I need to resume it again. What should I do? What is transfer of funds and how does it work? It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do? I have requested SWIFT - when will I get it? Can I launch more than one campaign on the platform? What happens to the money in my campaign after it expires? What happens if the needed amount has not been raised? The hospital wants me to pay for my treatment on the spot. What shall I do? I failed to extend my campaign and it has closed down. What shall I do?

The amount available and the total amount donated for the campaign have decreased. What is the reason for that?

If the available and undisbursed amount on the platform and the total donated amount have decreased, it means that a donor has requested a refund.

For example:
Total amount donated to the campaign: EUR 10,000
Available and undisbursed amount in the campaign: EUR 3,000


A donor requests a refund of their donation of EUR 1,000

Then the amounts shall be as follows:
Total amount donated to the campaign: EUR 9,000
Available and undisbursed amount in the campaign: EUR 2,000

Initiators/Beneficiaries of campaigns What campaigns can be launched on the platform? What are the conditions for launching a campaign? How can I add news in my campaign? How can I change the end date of my campaign? My campaign finished and I don't need more funds. What shall I do? How can I add photos in my campaign? How can I change the target amount of my campaign? How can I edit my campaign? How can I change the duration of my campaign? How can I edit the text of my campaign? The most common reasons for rejection of a campaign on the platform How much time does it take to check and approve a campaign? Launching a campaign as a legal entity How can I request payment? How can I launch a campaign? The amount available and the total amount donated for the campaign have decreased. What is the reason for that? What are the conditions for allocation of funds? What happens to the donated and unspent amount if the beneficiary dies? How can I transfer funds from my campaign to another campaign or to the Fund? How long does it take to pay out the funds and how long does it take to get them in the account? What are the donation payment methods and how do they work? I had a campaign on the platform and I need to resume it again. What should I do? What is transfer of funds and how does it work? It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do? I have requested SWIFT - when will I get it? Can I launch more than one campaign on the platform? What happens to the money in my campaign after it expires? What happens if the needed amount has not been raised? The hospital wants me to pay for my treatment on the spot. What shall I do? I failed to extend my campaign and it has closed down. What shall I do?