Initiators/Beneficiaries of campaigns

Initiators/Beneficiaries of campaigns What campaigns can be launched on the platform? What are the conditions for launching a campaign? How can I add news in my campaign? How can I change the end date of my campaign? My campaign finished and I don't need more funds. What shall I do? How can I add photos in my campaign? How can I change the target amount of my campaign? How can I edit my campaign? How can I change the duration of my campaign? How can I edit the text of my campaign? The most common reasons for rejection of a campaign on the platform How much time does it take to check and approve a campaign? Launching a campaign as a legal entity How can I request payment? How can I launch a campaign? The amount available and the total amount donated for the campaign have decreased. What is the reason for that? What are the conditions for allocation of funds? What happens to the donated and unspent amount if the beneficiary dies? How can I transfer funds from my campaign to another campaign or to the Fund? How long does it take to pay out the funds and how long does it take to get them in the account? What are the donation payment methods and how do they work? I had a campaign on the platform and I need to resume it again. What should I do? What is transfer of funds and how does it work? It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do? I have requested SWIFT - when will I get it? Can I launch more than one campaign on the platform? What happens to the money in my campaign after it expires? What happens if the needed amount has not been raised? The hospital wants me to pay for my treatment on the spot. What shall I do? I failed to extend my campaign and it has closed down. What shall I do?

I had a campaign on the platform and I need to resume it again. What should I do?

If you had a campaign on the platform and you need to resume it again, you should take the following 3 steps to make it clear to donors:

1. Activate the campaign and extend the duration:

If your campaign is closed and inactive (you cannot receive donations), you should activate it and set a new end date. The due date shows when the amount you need should be raised.
To activate your campaign:
- log in to your user profile from the Login page. If you are logged in to your user profile - select the round green button from the menu.
- press the Activate button. The platform will ask you for a new end date. Set the new end date and activate your campaign.

If your campaign is active, you should only adjust the end date of the campaign. Check out the guidelines on How can I adjust the duration of my campaign?.

2. Adjust your target amount.
For example: Your campaign had a target amount of EUR 100,000 and donors supported you with EUR 80,000. You currently need EUR 50,000. You should adjust your amount to EUR 130,000 (= EUR 80,000 + EUR 50,000)
Check out the guidelines on How can I adjust the target amount?

3. Post News in your campaign - you should post news in your campaign and describe what exactly happened and why you have renewed the campaign.
Check out the guidelines on How can I add news in my campaign? and How can I add photos in my campaign?

Initiators/Beneficiaries of campaigns What campaigns can be launched on the platform? What are the conditions for launching a campaign? How can I add news in my campaign? How can I change the end date of my campaign? My campaign finished and I don't need more funds. What shall I do? How can I add photos in my campaign? How can I change the target amount of my campaign? How can I edit my campaign? How can I change the duration of my campaign? How can I edit the text of my campaign? The most common reasons for rejection of a campaign on the platform How much time does it take to check and approve a campaign? Launching a campaign as a legal entity How can I request payment? How can I launch a campaign? The amount available and the total amount donated for the campaign have decreased. What is the reason for that? What are the conditions for allocation of funds? What happens to the donated and unspent amount if the beneficiary dies? How can I transfer funds from my campaign to another campaign or to the Fund? How long does it take to pay out the funds and how long does it take to get them in the account? What are the donation payment methods and how do they work? I had a campaign on the platform and I need to resume it again. What should I do? What is transfer of funds and how does it work? It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do? I have requested SWIFT - when will I get it? Can I launch more than one campaign on the platform? What happens to the money in my campaign after it expires? What happens if the needed amount has not been raised? The hospital wants me to pay for my treatment on the spot. What shall I do? I failed to extend my campaign and it has closed down. What shall I do?