Donors

The amount available and the total amount donated for the campaign have decreased. What is the reason for that?

If the available and undisbursed amount on the platform and the total donated amount have decreased, it means that a donor has requested a refund.

For example:
Total amount donated to the campaign: EUR 10,000
Available and undisbursed amount in the campaign: EUR 3,000


A donor requests a refund of their donation of EUR 1,000

Then the amounts shall be as follows:
Total amount donated to the campaign: EUR 9,000
Available and undisbursed amount in the campaign: EUR 2,000