Donors

The amount available and the total amount donated for the campaign have decreased. What is the reason for that?

I made a donation to an account but I forgot to write the name of the beneficiary in the reason for the payment.

I want to put a donation box for a campaign I support on the platform. I want more information.

I made a donation and want confirmation for that from the platform.

I made a donation to an IBAN but I forgot to write the name of the beneficiary in the reason for the payment. What shall I do?

I made a mistake and donated the entire amount for the platform. How can I adjust my donation?

What happens to the donated and unspent amount if the beneficiary dies?

Is there a minimum and maximum donation I can make?

What happens if the needed amount has not been raised?

What is transfer of funds and how does it work? I made a donation but I can't see it in the Donors section?

We are a company that wants to make a donation. How can we get the necessary documents?

What are the donation fees?

I am a physical person who wants to get a document for the donation they have made.

What are the donation payment methods and how do they work?

I made a donation but I can't see it in the Donors section?

If you have donated using one of the automatic methods in the platform – bank card, PayPal, ApplePay, GooglePay or Revolut (and you have reached the Successful Donation page) but your donation has not appeared in the Donors section, it means that you have donated the entire amount to the platform by mistake and not to the cause. The administrator of the platform monitors for such errors and shall manually correct this donation by transferring the full amount to the beneficiary.

If you have donated via IBAN, the donations are recorded automatically as soon as they are received in the Foundation’s accounts. In the “Donors” section, you will be able to find your name and the amount you donated.