Initiators/Beneficiaries of campaigns

Initiators/Beneficiaries of campaigns What campaigns can be launched on the platform? What are the conditions for launching a campaign? How can I add news in my campaign? How can I change the end date of my campaign? My campaign finished and I don't need more funds. What shall I do? How can I add photos in my campaign? How can I change the target amount of my campaign? How can I edit my campaign? How can I change the duration of my campaign? How can I edit the text of my campaign? The most common reasons for rejection of a campaign on the platform How much time does it take to check and approve a campaign? Launching a campaign as a legal entity How can I request payment? How can I launch a campaign? The amount available and the total amount donated for the campaign have decreased. What is the reason for that? What are the conditions for allocation of funds? What happens to the donated and unspent amount if the beneficiary dies? How can I transfer funds from my campaign to another campaign or to the Fund? How long does it take to pay out the funds and how long does it take to get them in the account? What are the donation payment methods and how do they work? I had a campaign on the platform and I need to resume it again. What should I do? What is transfer of funds and how does it work? It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do? I have requested SWIFT - when will I get it? Can I launch more than one campaign on the platform? What happens to the money in my campaign after it expires? What happens if the needed amount has not been raised? The hospital wants me to pay for my treatment on the spot. What shall I do? I failed to extend my campaign and it has closed down. What shall I do?

What is transfer of funds and how does it work?

Every initiator of a campaign on the platform can transfer an amount from their campaign to another one or to the Fund for the Treatment of Children Abroad. This option is used in the following cases:

  • after a successfully completed campaign when there is a residual unspent amount that is not needed 
  • in case of death of the beneficiary

How does the transfer of funds work (illustrated with an example)?

Each user of the platform can see two amounts in the campaign:

  • total donated amount for the campaign (for example, EUR 100 donated out of the needed EUR 300) - this is the total donated amount for the campaign
  • available amount (for example, EUR 70) - this is the amount that is available in the campaign and is not spent

If the initiator of the campaign wishes to donate EUR 20 to another campaign, EUR 20 will appear with a minus (-) in the Donors section and:

  • the total amount donated for the campaign will change as follows - from " EUR 100 donated out of the needed EUR 300" to " EUR 80 donated out of the needed EUR 300"
  • available amount will change - from "70 EUR " to "50 EUR"
  • regarding the campaign the above EUR 20 was transferred to, that amount will be available in the Donors section as a donation, in both the total donated amount and in the available amount
Initiators/Beneficiaries of campaigns What campaigns can be launched on the platform? What are the conditions for launching a campaign? How can I add news in my campaign? How can I change the end date of my campaign? My campaign finished and I don't need more funds. What shall I do? How can I add photos in my campaign? How can I change the target amount of my campaign? How can I edit my campaign? How can I change the duration of my campaign? How can I edit the text of my campaign? The most common reasons for rejection of a campaign on the platform How much time does it take to check and approve a campaign? Launching a campaign as a legal entity How can I request payment? How can I launch a campaign? The amount available and the total amount donated for the campaign have decreased. What is the reason for that? What are the conditions for allocation of funds? What happens to the donated and unspent amount if the beneficiary dies? How can I transfer funds from my campaign to another campaign or to the Fund? How long does it take to pay out the funds and how long does it take to get them in the account? What are the donation payment methods and how do they work? I had a campaign on the platform and I need to resume it again. What should I do? What is transfer of funds and how does it work? It has been more than 7 business days, I submitted the payment order/swift, too, but the recipient claims that they have not received the funds. What shall I do? I have requested SWIFT - when will I get it? Can I launch more than one campaign on the platform? What happens to the money in my campaign after it expires? What happens if the needed amount has not been raised? The hospital wants me to pay for my treatment on the spot. What shall I do? I failed to extend my campaign and it has closed down. What shall I do?